“As quality manager for Akzo Nobel in North America, Ms. Feldman successfully supported and coached management in implementing total quality management. Her goals were to improve the work environment for everyone to create a quality product, control costs and foster customer loyalty. She has the ability to work well with management and then quickly change gears to actively engage people on the shop floor.”
encyclopedia entries on the properties of salt and her insights into the dynamics of the salt industry endowed her with vast credibility. She arrived at the Institute skilled in quality assurance and quality control and expanded her expertise in nutrition and food labeling and in environmental aspects of properly handling highway salt, including salt storage guidelines. It was great comfort to know she was only steps away with answers I needed.”
